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윈도우 업데이트(KB4458842) 이후 SQL Server 서비스 시작 오류

"Security Update for SQL Server 2016 Service Pack 1 GDR (KB4458842)" 업데이트 이후, SQL Server 서비스 시작 시 다음과 같은 오류가 발생합니다.

Windows could not start the SQL Server (MSSQLSERVER) on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 3417.


이벤트 로그에는 다음과 같은 로그가 보입니다.

Log Name: System
Source: Service Control Manager
Date: 2018-08-24 오전 9:45:55
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: THE11
Description:
The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

SQL Server (MSSQLSERVER)
%%3417

The locale specific resource for the desired message is not present


Log Name: Application
Source: MSSQLSERVER
Date: 2018-08-24 오전 9:48:31
Event ID: 912
Task Category: Server
Level: Error
Keywords: Classic
User: N/A
Computer: THE11
Description:
Script level upgrade for database 'master' failed because upgrade step 'msdb110_upgrade.sql' encountered error 200, state 7, severity 25. This is a serious error condition which might interfere with regular operation and the database will be taken offline. If the error happened during upgrade of the 'master' database, it will prevent the entire SQL Server instance from starting. Examine the previous errorlog entries for errors, take the appropriate corrective actions and re-start the database so that the script upgrade steps run to completion.


Log Name: Application
Source: MSSQLSERVER
Date: 2018-08-24 오전 9:48:31
Event ID: 3417
Task Category: Server
Level: Error
Keywords: Classic
User: N/A
Computer: THE11
Description:
Cannot recover the master database. SQL Server is unable to run. Restore master from a full backup, repair it, or rebuild it. For more information about how to rebuild the master database, see SQL Server Books Online.


좀 더 자세한 오류 로그를,

SQL SERVER ? Where is ERRORLOG? Various Ways to Find ERRORLOG Location
; https://blog.sqlauthority.com/2015/03/24/sql-server-where-is-errorlog-various-ways-to-find-its-location/

위의 글에 따라 레지스트리에 설치된 SQL 서버 버전을 찾고 그것의 로그 파일 위치를 찾아냈습니다.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL

이름: MSSQLSERVER
값: MSSQL13.MSSQLSERVER

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQLServer\Parameters
이름: SQLArg1
값: -ef:\MSSQL13.MSSQLSERVER\MSSQL\Log\ERRORLOG

ERRORLOG 파일 내용을 보니 다음과 같은 로그가 눈에 띕니다.

2018-08-24 09:48:31.08 spid5s      Error: 2775, Severity: 17, State: 12.
2018-08-24 09:48:31.08 spid5s      The code page 65001 is not supported by the server.
2018-08-24 09:48:31.09 spid5s      Error: 912, Severity: 21, State: 2.
2018-08-24 09:48:31.09 spid5s      Script level upgrade for database 'master' failed because upgrade step 'msdb110_upgrade.sql' encountered error 200, state 7, severity 25. This is a serious error condition which might interfere with regular operation and the database will be taken offline. If the error happened during upgrade of the 'master' database, it will prevent the entire SQL Server instance from starting. Examine the previous errorlog entries for errors, take the appropriate corrective actions and re-start the database so that the script upgrade steps run to completion.
2018-08-24 09:48:31.09 spid5s      Error: 3417, Severity: 21, State: 3.
2018-08-24 09:48:31.09 spid5s      Cannot recover the master database. SQL Server is unable to run. Restore master from a full backup, repair it, or rebuild it. For more information about how to rebuild the master database, see SQL Server Books Online.
2018-08-24 09:48:31.09 spid5s      SQL Server shutdown has been initiated
2018-08-24 09:48:31.09 spid5s      SQL Trace was stopped due to server shutdown. Trace ID = '1'. This is an informational message only; no user action is required.

실제로 다음의 글에 따라,

SQL SERVER ? Script Level Upgrade for Database ‘master’ Failed Because Upgrade Step ‘sqlagent100_msdb_upgrade.sql’ ? Error: 5041: MODIFY FILE Failed
; https://blog.sqlauthority.com/2018/02/13/sql-server-script-level-upgrade-database-master-failed-upgrade-step-sqlagent100_msdb_upgrade-sql-error-5041-modify-file-failed/

MSSQLSERVER 서비스를 Trace Flag 값을 902로 주고 실행하면 일단 서비스가 실행은 됩니다.

C:\Windows\System32> NET START MSSQLSERVER /T902
The SQL Server (MSSQLSERVER) service is starting.
The SQL Server (MSSQLSERVER) service was started successfully.

덕분에 SSMS를 실행하고 다음의 파일을 로드해 직접 실행해 볼 수 있는데요.

C:\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\Install\msdb110_upgrade.sql

역시나 다음과 같은 오류가 발생합니다.

...[생략]...
Uploading data collector package from disk: C:\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\Install\QueryActivityUpload.dtsx
 
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Msg 2775, Level 17, State 12, Line 37620
The code page 65001 is not supported by the server.
Creating or updating Collection Types...
...[생략]...

그러니까, "영문 설정의 Windows 10 명령행 창(cmd.exe)의 한글 지원"에 따라 UTF-8 설정을 한 것 때문에 저런 오류가 발생한 것입니다. 혹시나 싶어 SQL Server 2016을 새로 설치도 해봤는데 다음의 글에서처럼,

"Use Unicode UTF-8 for worldwide language support" 옵션 설정 시 SQL Server 2016 설치 오류
; https://www.sysnet.pe.kr/2/0/11667

여전히 오류가 발생합니다. 딱히 해결 방법은 발견할 수 없었고, 이참에 SQL Server 2017로 업그레이드하는 걸로 해결했습니다. ^^; 즉, SQL Server 2017은 Code page 65001에서도 잘 설치가 됩니다.


[업데이트 2018-08-28: "Current language for non-Unicode programs" 설정을 English로 하고 "Use Unicode UTF-8 for worldwide language support" 설정을 한 경우 이런 오류가 발생합니다. 어쩔 수 없습니다. English를 Korean으로 바꿔야 합니다.]



[이 글에 대해서 여러분들과 의견을 공유하고 싶습니다. 틀리거나 미흡한 부분 또는 의문 사항이 있으시면 언제든 댓글 남겨주십시오.]





[최초 등록일: ]
[최종 수정일: 8/28/2018 ]

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이 저작물은 크리에이티브 커먼즈 코리아 저작자표시-비영리-변경금지 2.0 대한민국 라이센스에 따라 이용하실 수 있습니다.
by SeongTae Jeong, mailto:techsharer@outlook.com

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